Our external Privacy Policy is broken down into the following two parts:
- The sale process (including open homes, private inspections and the actual purchase of a property).
- The letting process of a rental property.
Firstly regarding the sales process we may collect the following information about you.
For viewing the property:
Preferred Name.
Contact number / email
The above details are normally destroyed once the property inspected has been sold unless the potential buyers would like us to retain them.
For drafting up a sales agreement (Including auction and tender agreements)
The above information plus your full name and address, solicitor’s details and also anybody else purchasing the property ie company, trust etc.
If you are not success full in your purchase these details are retained on the sale and purchase document for one year then destroyed. If you are successful then your details and the sale and purchase agreement will be destroyed after 7 years.
Secondly for letting a property we may collect the following information about you and of those that will be staying at the property during the letting process.
For viewing the property:
Full Name.
Contact information.
When applying for a tenancy all of the above plus the following:
ID ie Passport / Driver’s License or some other type of photo ID.
Confirmation that you are over 18 years old.
Total numbers staying permanently who aren’t on the tenancy agreement and their names.
Contact details for Landlord and non-landlord references and consent to contact them.
Consent for a credit check and criminal record check. This may possibly be done once a tenancy is offered and not before.
Pets: Yes / No
Smokers: Yes / No
Confirmation you have a legal right to stay in New Zealand for the duration of a fixed tenancy.
A brief overview of your rental history if applicable and length of tenancy required.
If your application is successful we will also need:
A second address for service and an emergency contact (plus their phone number).
Vehicle information.
Work and Income Client number if rent is being paid by using an accommodation supplement and we need that number to manage the tenancy.
We collect your personal information in order to:
- Select a tenant / tenants.
Besides our staff, we might share this information with:
- NZ Collections in order to take action in collecting monies owed if required.
- The owner of the property if they request it during the letting process.
Providing this information is optional. If you choose not to supply this information, we’ll possibly be unable to proceed any further with the tenancy process.
We keep your information safe by keeping it in a locked room and only our staff and possibly the property owner may view it during the letting process.
We are required to keep your information for one year after the tenancy ends if your application is successful. If your application isn’t successful we destroy it by deleting the electronic files and any paperwork we have is burnt once the letting process for the property you have applied for is completed.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@gisbornerentals.com, or 0274535679, or 224 Whitaker Street, Gisborne.